OUR WARRANTY IS SIMPLE If there is a failure due to workmanship - usually related to solder connections, we will replace or repair the cable at no charge. If it's a manufacturer failure, for example the plug fails due to a flaw, we will fix the cable for the cost of the replacement parts. If the failure is due to abuse - lighting cable on fire, dropping axe blades on cable, dog ate the cable, using cable as rope, etc., we'll fix the cable for the cost of parts.
We'll pay for the shipping back, but you'll need to pay for the shipping of the cable to us.
We love to always impress you! The day your repair arrives, we begin on it. We strive to have them shipping out that day or the following day.